This Privacy Policy describes how AstraLook (“we”, “us” or “our”) handles personal information in connection with this website. Privacy contact: info@astralook.ca.
Information we collect
Depending on how you use the website, information may include your name, email, telephone number, billing and delivery addresses, account information, order details, and messages you send us. Technical information may include IP address, browser and device information, pages viewed and cookie identifiers.
How we use information
We may use information to process and deliver orders, communicate about purchases, manage accounts, respond to enquiries, maintain website security, meet legal obligations and handle returns.
Payment information
Payments may be processed by third-party payment providers.Their privacy notices also apply to their handling of information.
Cookies and similar technologies
Cookies can support functions such as the shopping cart, checkout and account sign-in. You can manage cookies through your browser, although disabling necessary cookies may affect website functions.
Sharing information
Information may be disclosed to service providers as needed to operate the store, such as hosting, payment, delivery and technical support providers, or when required by law.
Retention and security
We use safeguards appropriate to the information and the risks involved. No method of transmission or storage can be guaranteed completely secure.
Your choices and rights
Depending on applicable law, you may have rights to request access to or correction or deletion of your personal information, withdraw consent, or raise a concern about its handling. Some requests may be subject to legal exceptions or identity verification.
Marketing and third-party links
Links to third-party websites are governed by those websites’ own privacy practices.
Contact and updates
To ask a privacy question or make a request, contact info@astralook.ca. We may update this policy to reflect changes in our practices or legal requirements. Last updated: 2026-10-10.