These Terms and Conditions govern use of this website and purchases made through it. The website is operated by AstraLook (“we”, “us” or “our”). Contact: info@astralook.ca.
Using the website
You agree to provide accurate information and use the website lawfully. You must not interfere with its operation, attempt unauthorized access, or use it to submit fraudulent orders.
Products and availability
We aim to describe products accurately. Images and colours may appear differently depending on your screen. Availability may change, and an item displayed on the website is not a guarantee that it is in stock.
Prices and orders
Prices are displayed in dollars. Applicable taxes, shipping charges and other disclosed fees are presented during checkout. Please review your order before submitting it. An order acknowledgement confirms receipt of your request.
Payment
Available payment methods are shown at checkout. You authorize payment of the amount shown when placing an order. Payment services may be provided by third parties under their own terms.
Shipping and delivery
Delivery estimates are not a substitute for any rights provided by applicable law.
Returns, refunds and cancellations
These terms must not limit any rights that cannot be excluded under applicable consumer law.
Accounts
If you create an account, keep your login details secure and notify us if you believe your account has been accessed without authorization. You are responsible for keeping your account details current.
Intellectual property
Website content, branding and materials are protected by applicable intellectual property laws. You may browse and use the website for personal shopping; other use requires the appropriate permission.
Third-party services
The website may link to or use services operated by third parties. Their terms and privacy notices apply to their services.
Liability and applicable law
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Changes and contact
We may update these terms. The version displayed at the time of an order applies to that order, subject to applicable law. For questions, contact info@astralook.ca. Last updated: 2026-11-13.